Comprehensive Troubleshooting and Product Guidance for Motors and Gear Reducers #
This article provides clear answers to frequently asked questions about Luyang motors, gear reducers, and related products. It covers troubleshooting, product certifications, efficiency standards, and installation compatibility, ensuring users have the information needed for smooth operation and informed purchasing decisions.
Common Issues and Troubleshooting #
Noise from Motors or Gear Reducers #
If you notice unusual noise from your motor or gear reducer, please follow these steps after shutting off the power:
- Inspect if the motor is blocked.
- Check if the fan is loose.
- Ensure all screws are securely tightened and the product is placed on a stable, even surface.
- Examine for any signs of impact or if the product has been dropped.
- Look for gear damage that may result from incorrect installation methods.
- Assess for overloading conditions.
Notice: Always ensure the power is off before inspection. For further assistance, contact our technical support team.
Motor Overheating #
Overheating can lead to motor failure. If your motor is running hot, please:
- Verify that the power supply matches the required specifications.
- Ensure the ambient temperature does not exceed 40℃.
- Check for the correct capacitor.
- Avoid frequent starting or stopping.
- Prevent overloading.
- Confirm proper connection between the output shaft and the transmission device.
- Avoid excessive impact loading.
Notice: Always power off before checking. If issues persist, contact our technical support.
Abnormal Motor Operation or Inability to Reach Speed #
If your motor is not operating normally or cannot reach the desired speed, take these steps after turning off the power:
- Confirm the voltage is correct.
- Check wiring for correctness and secure connections.
- Look for signs of overload.
- Avoid frequent start/stop cycles.
- Ensure the capacitor is suitable.
- Tighten any loose terminals or wire ends.
- Verify that the model is appropriate for your application.
Notice: Always power off before inspection. If the problem remains unresolved after these checks, please contact us immediately.
Product Breakdown or Abnormal Situations #
If your product experiences a breakdown or abnormal behavior:
- Contact us or your local distributor for inspection and repair services.
Notice: Do not dismantle the product yourself. Our technical support team is available to assist you.
Ordering and Product Information #
Placing Orders for Luyang Products #
We have established distributors in Japan, China, and Southeast Asia. For local services or more information, please contact LUYANG.
High Efficiency Motors (IE3) #
Luyang manufactures high efficiency motors (IE3 Level) and DC brushless motors. Please contact us if you require these products.
Certifications: CE and UL #
Luyang offers products certified with CE and UL safety standards for the United States and Canada. If you require certified products, please inform us before placing your order.
Installation Compatibility with Luyang Brand #
- For micro motors (6W to 150W), frame sizes and screw hole locations are standardized across brands, ensuring easy replacement.
- For small and medium-sized reduction motors (100W to 3700W), screw hole locations may differ between brands. Please contact us to confirm compatibility.
Contact Information #
- Address: No.68, Keji S. Road, Erlin Township, Changhua County, Taiwan 526-004
- TEL: 04-753-6006
- FAX: 04-753-6007
- Email: sales01@luyangmotor.com (Overseas), info@luyangmotor.com (Taiwan)
For further product details, technical support, or to place an order, please visit our Contact Us page.